At eBet, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, how it is used, and the security measures we have in place to ensure your information is always protected.
Note: This Privacy Policy describes the data collection and usage practices of eBet ("we"). By registering and using the eBet platform, you agree to the terms set out in this document. Please read it carefully.
EBet is committed to protecting the privacy of all users who access and use our platform. This Privacy Policy applies to all information collected through the ebet.lc website, the eBet mobile app, and all related services we offer.
As a data controller, eBet is responsible for ensuring that all personal data we collect is processed lawfully, fairly, and transparently. We comply with applicable data protection laws and follow a "privacy by design" principle — meaning data security is considered from the earliest stage of developing every platform feature.
This policy explains what data we collect, why we need it, how it is used, who it may be shared with, and your rights as a data subject.
EBet only collects data necessary to provide platform services safely and effectively. Data is collected through several means:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC & fraud prevention |
| Contact | Phone, email, address | Communication & Account Verification |
| Finance | Bank account, transaction history | Payment processing |
| Technical | IP, device, browser | Security & Fraud Prevention |
| Usage | Play sessions, games accessed | Experience enhancement |
EBet uses your personal data for the following purposes, and only for these purposes:
eBet does not use your data to make fully automated decisions that materially affect you without any human involvement.
EBet does not sell, rent, or trade your personal data to any third party for their marketing purposes. However, we may share data in the following limited circumstances:
We work with service providers that help us operate the platform — including payment processors, identity verification service providers, and technical infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
EBet may disclose your information to law enforcement, regulatory bodies, or government authorities when required to do so by applicable law, or to protect the security of the platform and its users.
In the event of a merger, acquisition, or sale of eBet assets, user data may be transferred as part of that business transaction. We will notify you in advance should this occur.
We never share data with third-party advertisers or social media platforms for ad targeting purposes.
EBet implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. We encourage you to also practise good personal security hygiene — use strong passwords, do not share your login credentials, and report any suspicious activity to the eBet support team promptly.
The eBet platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the eBet website.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Session login, account security, language preferences | |
| Functional Cookies | Game settings, display preferences, account memory | |
| Analytics Cookies | Anonymous usage statistics, platform improvements | |
| Performance Cookies | Load times, technical bugs, performance diagnostics |
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect core functionality of the eBet platform, including the ability to log in to your account.
EBet only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
Upon expiry of the applicable retention period, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
As an eBet platform user, you have the following rights regarding your personal data. You may submit any request relating to these rights through the eBet support team:
You have the right to know what personal data eBet holds about you and to obtain a copy upon request.
If your data is inaccurate or out of date, you have the right to request a correction or update.
In certain circumstances, you may request the deletion of your personal data — subject to legal obligations that may prevent immediate removal.
You may request that eBet restrict the processing of your data under certain circumstances while a dispute or investigation is ongoing.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for specific purposes, including direct marketing from eBet.
The eBet platform is intended for users aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18. If we discover that a child's data has been collected without valid parental consent, we will take immediate steps to delete that data and close the associated account.
If you believe a minor has registered on the eBet platform, please contact our support team immediately via live chat.
All players are required to submit age verification documents during the KYC process. This is our primary measure to prevent access by underage individuals.
EBet reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Any material changes will be communicated to you via:
Your continued use of the eBet platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to submit a request regarding your privacy rights, please contact the eBet team through the following channels:
For more complex data-related matters such as data deletion requests or formal complaints, email is the recommended channel so we can properly document your request and process it within the stipulated timeframe.
Privacy is not an add-on feature at eBet — it is built into every layer of our platform from the ground up.
All communications between your device and eBet's servers are protected with 256-bit SSL encryption — the same level of encryption used by leading banks in Malaysia.
Player personal data is stored in isolated, encrypted databases with strict access controls. Staff may only access data based on their job requirements.
EBet does not sell or share your data with advertisers or social media platforms. Your data is used solely to enhance your experience on eBet.
You may request access to, correction of, or deletion of your personal data at any time. The eBet team responds to data rights requests within 72 business hours.
The eBet platform undergoes regular security assessments by both internal teams and external experts. Any vulnerabilities identified are remediated before they can impact players.
In the event of any data breach affecting your information, eBet will notify you within the timeframe required by law and take immediate remedial action.
Now you know how eBet protects your personal information. Register with confidence and enjoy over 500 games on a platform that puts your security and privacy first.
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